Refund & Return Policy

Welcome to P&S Trendz, your go-to destination for premium men’s fashion. We aim to provide a smooth and reliable shopping experience. Please read our policies carefully to understand your rights and obligations when shopping with us.

✅ Return Eligibility

Return Window:
You may initiate a return within 3 days of receiving your order.

Eligible Returns:
Returns are only accepted for the following reasons:

• Damaged item
• Defective product
• Wrong product received

❗We do not accept returns for items delivered in perfect condition.

Item Condition Requirements:
To qualify for a return:

• Items must be unused, unwashed, and unworn
  
• Original tags and packaging must be intact
  
• Items should be in resalable condition
  

🚫 No returns or refunds are accepted for orders placed during sale or promotional offers.

 

🔁 Return Process

To request a return, please contact us on WhatsApp:

📱 +91 91041 98482

Send the following:

• “Return” or “Exchange”
  
• Your Order Number
  
• A brief reason for the return
  
• Photo/video proof of the issue (mandatory for damage/defect)
  

⚠️ Return requests via Instagram, email, or other platforms will not be accepted.

📦 Return Shipping Guidelines

• Customers are responsible for return shipping charges
  
• Please use a trackable and insured courier
  
• We are not liable for items lost or damaged during return transit
  
  

💰 Refund Process

• Once your return is received and inspected, we will notify you via WhatsApp/email
  
• If approved, refunds will be processed within 5–7 business days to your original payment method
  
• For Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer
  
  

🚫 Non-Returnable Items

• Products delivered in perfect condition
  
• Used, washed, or worn items
  
• Items missing original tags or packaging
  
• Customized or personalized products
  
• Innerwear and hygiene-sensitive items
  
• Items purchased during sale or discounts
  

🔄 Exchange Policy

We do not offer direct exchanges.
 To receive a different product or size, complete the return process (if eligible) and place a new order separately.

 

❌ Cancellation Policy

• Orders can be cancelled before dispatch only
  
• Once an order has been shipped, it cannot be cancelled or modified
  
• For prepaid orders, refunds for cancelled items (if approved) will be issued to the original payment method within 3–5 business days
  

To cancel an order, contact us immediately on WhatsApp:

 📱+91 91041 98482

Note: Cancellation approval is subject to the order’s processing status.

📞 Contact Us

Still have questions? We’re here to help.

📧 Email: pnstrendz@gmail.com

📱 WhatsApp: +91 91041 98482